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What is EZR?EZR provides professional virtual assistants to handle administrative tasks, freeing up your time to focus on growing your business.
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How does a virtual assistant differ from an in-house employee?A virtual assistant works remotely and is more cost-effective since you don’t pay for benefits, taxes, or office space.
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What industries does EZR specialize in?We serve small businesses, real estate professionals, behavioral health practices, and other service-based industries.
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Do I need to sign a contract?Yes, we require a service agreement to ensure clarity on tasks, hours, and payment terms.
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Can I customize the tasks my virtual assistant performs?Absolutely! We tailor our services to fit your specific needs.
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Do you offer support for specialized tools or software?Yes, our VAs are trained on popular tools like Google Workspace, Zoom, EHR systems, and project management software
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Do you provide cold calling or sales services?No, we currently exclude cold calling from our service offerings.
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How much do your services cost?Our rates start at $15/hour, with packages available for different levels of support.
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Are there any setup fees?Yes, we chare an onboarding fee based on the package that you choose. Additional services or custom solutions may incur extra charges, which are always communicated upfront
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Do you offer discounts for long-term commitments?Yes, we offer discounted rates for clients who commit to annual packages.
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How do I pay for services?Payments can be made via invoice, with options for monthly or bi-weekly billing.
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How are your virtual assistants trained?Our VAs go through rigorous training in administrative tasks, client communication, and industry-specific tools.
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How do I communicate with my virtual assistant?Communication is done via email, chat, or scheduled video calls, depending on your preference.
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What are the working hours of your virtual assistants?Our VAs work flexible hours to accommodate your needs, including different time zones.
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Can I request a dedicated VA for my business?Yes, we assign a dedicated VA to ensure consistency and familiarity with your business
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What if I’m not satisfied with my virtual assistant?Your satisfaction is our priority. We will work with you to resolve any concerns or assign a new VA if needed.
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